Terms of Service
Last updated: October 2026
1. About These Terms
These Terms of Service govern your use of cricketvision.com and the services made available through CricketVision.
CricketVision is a Swedish travel company providing access to hotel bookings, destination information and cricket-related content.
By using our website, you agree to comply with these terms. Additional conditions may apply when you make a hotel reservation or use services provided by third parties.
Nothing in these terms limits rights that cannot be excluded under applicable law.
2. Using CricketVision
You agree to use CricketVision lawfully and provide accurate information when making enquiries or reservations.
You must not misuse the platform, interfere with its operation, attempt unauthorised access or use automated systems in ways that disrupt the service.
Hotel booking services are intended for users aged 18 or older.
We may restrict access where necessary to protect the platform, prevent misuse or comply with legal obligations.
3. Hotel Bookings and Entravel
Hotel bookings through CricketVision are handled by our partner Entravel.
Entravel operates the booking platform and handles reservations, payments, cancellations, refunds and booking-related support.
Individual reservations are subject to the booking conditions displayed during checkout, including any applicable hotel or supplier policies.
CricketVision does not directly process customer payments.
The identity of the contracting party and any additional booking terms should be confirmed in the booking documentation and conditions presented during checkout.
4. Hotel Prices and Availability
Hotel prices and availability are updated dynamically and may change before a reservation is confirmed.
Displayed rates depend on factors such as destination, travel dates, room type, occupancy and booking conditions.
The booking summary provides the applicable price and available information about taxes, fees and included services before payment.
Some hotels or destinations may charge additional local taxes, deposits or other fees payable at the property.
Currency conversion or payment provider charges may apply depending on the payment method used.
5. Payments and Booking Confirmation
Payments are handled through Entravel's booking platform.
Available payment methods are displayed during checkout.
Submitting a booking request or completing a payment does not necessarily mean that the hotel reservation has been confirmed.
Booking status and confirmation details are provided through the booking platform and relevant confirmation communications.
If you have been charged but have not received confirmation, contact the booking support provided through the platform before attempting another payment.
6. Cancellations, Changes and Refunds
Cancellation and amendment conditions vary depending on the hotel, room rate and reservation.
Some bookings are refundable within a specified period, while others are non-refundable.
You are responsible for reviewing the applicable booking conditions before confirming your reservation.
Entravel handles cancellations, amendments and refunds in accordance with the applicable booking conditions.
Refund eligibility and processing times depend on the reservation terms and payment method.
Hotel reservations for specific dates generally do not carry an automatic statutory right of withdrawal, although applicable consumer rights remain unaffected.
7. Hotel Policies and Guest Responsibilities
Hotels may apply their own policies regarding check-in times, identification, minimum age, security deposits, additional guests, special requests and other property requirements.
You are responsible for providing accurate guest details and reviewing relevant hotel policies before arrival.
Special requests, including room preferences, early check-in or late checkout, are subject to the hotel's confirmation and may involve additional charges.
Late arrival, failure to check in or failure to cancel may result in charges according to the reservation conditions.
8. User Accounts
An account may be created automatically when you complete a hotel booking.
Login details are provided through the booking platform.
You are responsible for keeping your account credentials secure and for notifying booking support if you suspect unauthorised account access.
Available account features allow you to view reservations, access booking information and manage account details.
Changes or cancellations remain subject to the applicable reservation conditions.
9. Booking Support
Entravel is responsible for booking-related support, including reservation issues, cancellations, refunds and booking system problems.
For assistance with an existing reservation, use the support contact provided in your booking details or confirmation email.
Include your reservation reference, hotel name and travel dates when requesting assistance.
For general questions about CricketVision, please use our .
10. Travel Information and External Services
CricketVision publishes destination guides, cricket information and other travel-related content for general information purposes.
We aim to keep this information accurate, but schedules, prices, availability, entry requirements and other travel details may change.
Travellers should verify important requirements with the relevant authorities or service providers before departure.
Our website may link to external services and websites governed by their own terms and privacy policies.
11. Intellectual Property
The CricketVision name, branding, original editorial content and website design are protected by applicable intellectual property laws.
Unless otherwise stated, original content created by CricketVision may not be reproduced or commercially redistributed without permission.
Third-party trademarks, photographs and other materials remain the property of their respective owners.
Nothing in these terms grants users rights to third-party intellectual property.
12. Liability and Consumer Rights
CricketVision is responsible for its own obligations under applicable law.
Hotel accommodation and related services are subject to the applicable reservation terms and the responsibilities of the relevant service providers.
CricketVision does not guarantee uninterrupted website availability or that all published travel information will remain unchanged.
To the extent permitted by applicable law, CricketVision is not responsible for indirect losses resulting from circumstances outside its reasonable control.
Nothing in these terms excludes or limits liability that cannot legally be excluded, or affects mandatory consumer protection rights.
13. Privacy
Personal information is handled in accordance with our Privacy Policy.
Our Privacy Policy explains how information is collected, used and protected in connection with CricketVision and its services.
14. Changes to These Terms
We may update these Terms of Service to reflect changes in our services, operations or applicable legal requirements.
The current version will be published on this page with its revision date.
Where required by law, we will provide additional notice of material changes.
Changes will not retrospectively remove rights arising under an existing confirmed reservation.
15. Contact
For questions about these Terms of Service or general enquiries, please visit our .